Privacy Policy

1. Who we are

Quirktallyscot Ltd ("we", "us") is a company registered in England and Wales under company number 15873264, with its registered office at Unit 4, 18 Tanner Row, York YO1 6JB, United Kingdom. We are the data controller for personal data processed through this website.

2. Data we collect

• Calculator inputs: room dimensions and rates you type into our calculators are processed in your browser only. They are not sent to our servers.
• Contact enquiries: when you use our contact form or email us, we receive your name, email address, the topic you choose and your message.
• Technical data: our hosting provider automatically records server logs, including IP address, browser type, pages requested and timestamps, for security and reliability.
• Usage data: if you consent to analytics cookies, we collect aggregated information about how pages are used.

3. How and why we use data

We use contact details to reply to your enquiry (legitimate interests, or steps prior to a contract). We use technical data to keep the site secure and working (legitimate interests). We use analytics data only with your consent, to understand which guides are useful and to improve them. We do not sell personal data, and we do not use it for automated decision-making.

4. Cookies

We use essential cookies and local storage to remember your cookie choice, and optional analytics and functional cookies only if you allow them. Full details and opt-out instructions are in our Cookie Policy.

5. Third-party processors

We use carefully selected service providers acting on our instructions: a web hosting provider, an email service provider to receive and answer enquiries, and — only where you consent — an analytics provider. Images on some pages are served by Lorem Picsum (picsum.photos), which will receive your IP address when the image loads. Where processors are located outside the UK or EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses.

6. Your rights under GDPR

If you are in the UK or EEA, you have the right to access your data, to have it corrected or erased, to restrict or object to processing, to data portability, and to withdraw consent at any time. You may also complain to the UK Information Commissioner's Office (ico.org.uk) or your local supervisory authority.

7. Your rights under CCPA

If you are a California resident, you have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioural advertising. We will not discriminate against you for exercising these rights.

8. Retention

We keep contact enquiries for up to 24 months after our last correspondence, then delete them. Server logs are kept for up to 90 days. Analytics data is retained in aggregated form for up to 26 months. Your cookie choice is stored in your browser until you clear it.

9. Security

The site is served over HTTPS and access to enquiry data is limited to staff who need it. No online system is completely secure, but we review our measures regularly.

10. Data Protection Officer and contact

Our Data Protection Officer can be reached at [email protected] or by post at our registered office, marked "Data Protection Officer". We aim to respond to all requests within one month. General enquiries can go to [email protected].

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above will always show the current version.